To all our campers, we would like to say how much we value your support during what continues to be a very challenging time for Masons.
To all of our campers who made it in 2020, it was great to see you and we cannot thank-you enough for your continued loyalty. To those campers who did not make it due to the circumstances, we are really looking forward to seeing you this year or 2022.
2021 BOOKING UPDATES – PLEASE READ
We are a small family run campsite and 2020 was been an extremely challenging time for us. In order to protect the future of Masons, it has become necessary to change some of our policies in order to protect the business.
COVID may continue to create uncertainty over the coming season. As with last summer, there may be the same risk of travel restrictions, quarantines, social distancing rules and local or national lockdowns at short notice.
If you are planning your stay at Masons, we need you to consider carefully the risk of losing your deposit or the full balance of your holiday if you are unable to come to Masons.
1. Your home may be in a local lockdown or tiered system
2. There may be travel restrictions imposed by the government.
3. Restrictions on households being able to mix outdoors
4. Isolation due to systems of Covid
5. Isolation due to positive Covid test
We need you give serious consideration to your booking now rather than wait until near the holiday date to cancel. We are trying to reduce further loss of revenue to the business in 2021.
CANCELLATIONS IN 2021
1. Once you have made a booking, your deposit is non-refundable if you cancel for any reason.
2. If you cancel your booking after the due date of balance, the totality of your booking is lost. IT IS THEREFORE IMPERATIVE THAT YOU TAKE OUT TRAVEL INSURANCE THAT COVERS YOUR TRIP TO MASONS OTHERWISE THE TRIP IS BOOKED AT YOUR OWN FINANCIAL RISK.
3. If your trip has to be cancelled by Masons due to a local or national lockdown that prevents us from opening, you will receive a credit note for 2022. If you have not used this credit note within 18 months, you will be entitled to a full refund (minus a £25 administration fee)
Holiday balances continue to be in line with our existing terms and conditions
You may find the following links useful.
Please make sure that these links and the information they provide are up-to-date at the time you book.
When booking a trip to Masons, you should consider whether you need a travel policy that provides cover for:
• Cancellation due to a member of the party or a close relative contracting coronavirus
• Cancellation due to Government enforced local lockdown that prevents you travelling to Masons as a party.
We do hope that these restrictions will be lifted at some point in the foreseeable future. But in the shorter term, sadly we have to put measures in place to ensure Masons is here for when we can all get back to camping in the way you like it.
Contact us
If you have any questions please feel free to email or give us a call.
T: 01756 720 275